Effective Date: 1 April 2026
Last Updated: 2 April 2026
Welcome to LaJava Roasting House (“LaJava,” “we,” “our,” or “us”). By accessing our website, placing an order, or engaging with our services, you agree to the following Terms & Conditions.
Please read them carefully.
By using this website, you confirm that you:
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse is suspected.
We strive to ensure that all product descriptions, pricing, and availability information are accurate and up to date. However:
We reserve the right to modify or discontinue products at any time.
All prices are listed in U.S. Dollars unless otherwise noted.
We reserve the right to:
Payment must be received before orders are processed and shipped.
We accept major credit cards and other approved payment methods as displayed at checkout.
We ship orders within the United States unless otherwise stated.
Processing times may vary depending on:
Once an order leaves our facility, LaJava is not responsible for delays caused by shipping carriers.
Customers are responsible for ensuring shipping addresses are accurate at the time of purchase.
Coffee is a perishable product. Because we roast in small batches to maintain freshness, we cannot accept returns on opened coffee products.
If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery at: contact@lajavaroastinghouse.com
We may request photos of damaged items to process a replacement or refund.
Refunds may be issued for:
Refund requests must be submitted within 7 days of delivery.
If approved, refunds will be processed to the original payment method within a reasonable timeframe.
We cannot accept returns or issue refunds for:
Wholesale pricing, payment terms, and refund policies may vary based on signed agreements.
Private label or custom-roasted products are non-refundable unless defective.
Wholesale clients should refer to their specific agreement for terms.
If you enroll in a subscription service:
We reserve the right to adjust subscription pricing with notice.
All content on this website, including logos, text, photography, product names, and design elements, is the property of LaJava Roasting House and may not be used without written permission.
LaJava shall not be liable for:
Our liability shall not exceed the amount paid for the product in question.
You agree to indemnify and hold LaJava harmless from any claims arising from misuse of our website, products, or services.
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
These Terms & Conditions are governed by the laws of the State of Wisconsin, without regard to conflict of law principles.
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website after changes are posted constitutes acceptance of those changes.
If you have questions about these Terms & Conditions, please contact contact@lajavaroastinghouse.com